Terms of service

This website and our services are operated by Suet & Co. By accessing our website, purchasing our products, or engaging with our services, you agree to be bound by the following terms and conditions.

These terms apply to all users of the site, including browsers, customers, and contributors of content.

Products & Use

All Suet & Co. products are intended for external use only. Our skincare and aromatic products are handcrafted in small batches using natural ingredients.

Individual results may vary. We do not make medical claims, and our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always review ingredient lists carefully and perform a patch test prior to full use.

Orders & Payment

All prices are listed in Canadian dollars (CAD) unless otherwise stated. We reserve the right to modify product pricing or availability at any time without notice.

Orders are processed upon receipt of payment. We reserve the right to refuse or cancel any order for any reason, including suspected misuse or error.

Returns & Refunds

Due to the nature of our products, all sales are final. We do not accept returns on opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will work with you to resolve the issue.

Shipping

Shipping timelines are estimates and may vary. Suet & Co. is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

Intellectual Property

All content on this site — including text, images, logos, and product descriptions — is the property of Suet & Co. and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Suet & Co. shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

Use of our products is at the customer’s discretion and risk.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting.